Returns & Exchange policy
We may accept return or exchange products within 3 days of order receipt (based on the delivery record), and must be approved by dollfieworld.com prior your return. Please return the items with its original packaging and must be in saleable & unopened condition.
All products are checked for quality before dispatch. While we use our best efforts to ensure that the product is delivered to you in a perfect condition, the product may still be damaged in transit. If this happened, please contact us for arrangement.
If you receive an item that is unwanted, please email us within 3 days for return, the shipping cost are at your own cost.
In the event of dispute, the decision of dollfieworld.com shall be final and conclusive.
We do not refund for Undeliverable orders due to incorrect address, unclaimed or failed delivery attempts or refused by recipient. We can re-ship orders but customers will be charged for resending shipping fee.